Check that the DVD you're supplying will work in a variety of DVD players and computer DVD drives.
Although DVD-VR/+VR gives more flexibility when you're creating the DVD, it is less compatible than standard DVD-Video. If you must use DVD-VR/+VR, ensure that the recipients of the disc will be able to play it.
All of our DVD duplicators record only onto DVD-R. If you supply a DVD+R master disc, it will be copied onto DVD-R discs. While this works most of the time, it is better not to mix the formats.
We often have trouble copying from masters that were burnt using video editing software. If you are using software to create the DVD, create only an image file. Then use dedicated burning software, such as Nero Burning ROM or Toast to burn the image file to the DVD.
We often have trouble copying from masters that were burnt at 12x or higher. We have found that DVDs burnt at 4x and 6x are the most reliable.
If you are unable to supply a DVD-Video that is ready to duplicate, you can supply video in a number of other formats (additional charges and increased turnaround time will apply):
In order for us to complete your duplication job accurately, unless you supply us with a ready-to-duplicate disc, you must check the master disc before we proceed.
Alternative ways of supplying data to us include:
See also: Specifications for all master discs