FAQ
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- What is the difference between Duplication and Replication?
- Do your prices include tax?
- Why use CD-ROM Services for your production?
- CD-ROM Services operate from proper commercial premises. Beware of operators without a physical address, as they could be duplicating media between home cooking, or even making pirate discs.
- CD-ROM Services is near North Sydney station and other public transport, as well as being at street level, with off street parking next door, and meter parking right in front of the shop.
- CD-ROM Services check that every bit of date is properly recorded. Our disc recorders are programmed to verify every disc after the initial burning, comparing the copy to the original, ensuring that your disc is correct and will play properly. Verifying every disc increased the time taken, but is necessary to maintain our high standards, and is seldom done. CD-ROM Services can offer this verifying service because we have huge capacity.
- CD-ROM Services using automatic duplicators with inbuilt printers, in many cases printing at the same time as duplicating, both reducing delivery times, reducing labour costs and the price you pay, and ensuring even greater accuracy.
- CD-ROM Services use only genuine discs from major suppliers, such as Verbatim and Taiyo Yuden. There are many disc producers who use inferior discs from unknown suppliers, which do not pay the license fees due to patent holders who developed the technology.
- CD-ROM Services know what they are doing, being one of the very first in the world to offer a disc burning service. Our audio engineer Andrew Host has had 25 years experience in audio, with 14 years experience burning discs. Our technical manager James Brough has been with us for 11 years, and is a world expert on disc technology. Our MD Bernhard Kirschner started the business in 1993, and is founder and president of the International Disc Duplicating Association, the profession organisation for media duplicators with over 200 disc duplicators worldwide.
- CD-ROM Services has specially developed systems and controls, ensuring that not only is your job done on time, but that the data on the discs is yours, and your data is not being sent to someone else's users
- CD-ROM Services has their own graphic designers, ensuring your artwork will look great.
- CD-ROM Services gives you a proof to ensure that you will receive what you expected.
- CD-ROM Services offers to send you a sample when you send the content by email.
- CD-ROM Services is able to communicate clearly with you, in language that a novice will understand..
- CD-ROM Services does not burn discs at full speed. Any disc burned at greater than 24 speed is not only less reliable and will show different coloured rings on the recording side,
- CD-ROM Services offers disc testing, both for regular testing of their burners, and to monitor the quality of our blank discs.
- What is the best speed for burning CDs?
- What is the best speed for burning DVDs?
- Why is the cost so much more per disc for small quantities?
- Can you transfer CDs or MiniDisc to MP3?
- Can you transfer vinyl records to CD?
- What is the difference between Mode 1 and Mode 2XA CD-ROMs?
- 16 bytes of data is used to identify to the CD-ROM reader the location and identity of the block.
- Then follows 2,048 bytes of user data.
- There is also 304 bytes of extra error correction, above and beyond the standard error correction that exists on all CDs. This is needed because data CD-ROMs are less tolerant to faults than audio CDs.
- What kind of CDs can you copy?
- Can you record over existing data on a CD?
- The business card CDs I have were advertised at 20MB capacity. Why can I only fit 13MB on it?
- Why won't my player read recordable CDs when it has no trouble reading conventional CDs?
- Can I have Macintosh and PC data on the same disc?
- Can you remove background noise from an audio recording?
- I can't get to CD ROM Services. Can I buy by mail order?
- Can you duplicate commercial software or games?
Duplication is where each disc is recorded in a CD writer onto recordable CDs, then printed using a colour or monochrome thermal printer or Inkjet or laser colour printer. Inlays and booklets can be reproduced on a colour copier.
Replication is where we make a glass master, then a stamper, and discs are then pressed into blanks, then coated on the top side with a sliver metalic reflecting material, then over-printed using film and plates in a special commercial disc printing presses. by either screen or offset printing. New fast inkjet disc printers are also now available.
Yes. All prices listed on this Web site include Australian GST, which is 10%.
It depends entirely on your computer, the burner, and the discs you're using.
Generally, it is best not to exceed 20x, with 16x being safer. Burning too slow can also cause problems. Unless the disc is optimised for low speed, the minimum burning speed should be 8x.
We have found 4x to be the best speed on computer DVD-R and DVD+R drives.
When you burn at 8x or higher, the disc starts burning at a slower speed, and then speeds up during the burn. We have found that there is sometimes a problem at the point where the burning speed changes.
CD-ROM Services gives the same care setting up our machines to your small job as a big job. Where colour printing is involved we take care that your job looks right and this extra time and cost can be absorbed over larger quantities.
All music is subject to copyright laws and we will not duplicate any music that contravenes those laws. The recent Amendments to the Australian copyright Act allow you as owner of the music disc or tape to transfer from one media to another, such as CD to your MP3 player. However you cannot make extra copies for friends. It is also illegal, punishable by heavy fine or up to 2 years gaol to transfer from one media to another or to make copies of music for gain or profit without permission of the copyright owners, which can include the writer, performers, producer, directors and anyone who may have rights to the music.
Buying a disc does not give you permission to make copies, only to transfer once to another format for your own use.
So CD-ROM Services as a service cannot charge and make copies or format transfer for you unless you own the copyright or have written permission from the copyright owners.
See copyright information.
We can transfer vinyl records to CD, but we adhere very strictly to copyright law. See above paragraph.
So for us to transfer your vinyl record, you would either need to own the copyright (that is, you would have composed and performed the content), or you will need an appropriate licence from APRA / AMCOS (02 9935 7900), the organisation that administers audio copyright in Australia, and you would also need permission from the record company. See copyright information.
Data on a CD-ROM is stored in sectors, or blocks of data. Each sector holds 2,352 bytes of data.
On a Mode 1 disc:
Therefore, static data (such as text documents, PDFs, graphics, HTML, PowerPoint presentations, etc) should always be recorded Mode 1. Video files, and Enhanced CDs (CDs containing both CD Audio and CD-ROM data) should always be recorded Mode 2XA. This discussion about the merits of Mode 1 or Mode 2XA does not apply to DVD-ROM, because there is no option to record DVD-ROM discs in Mode 2XA.
Audio, Video, Photo CDs and data CDs containing MS-DOS, Windows 3.1, Windows 95/8, Windows NT, UNIX or Macintosh. We can also duplicate mixed-mode discs (audio and data together) and hybrid discs (Mac and Windows data together). Just about any disc that can be read in a computer or CD/DVD player can be copied.
Standard CDs are “write once”. That means that data recorded on a CD can not be erased.
However, multisession CDs can have data added to an existing CD. When the additional data is recorded, the table of contents can be written so that the original data is ignored. So although the data can’t physically be removed, your computer will not see it.
If you really need to record over CD data, you need to use rewritable discs. However, CD-RW discs are a bit more expensive than write-once discs and will not play back on all CD readers.
The capacity of the disc is the raw data only. The amount of user data that can be recorded is dependent on whether you are recording Mode 1 or Mode 2XA data, or audio.
All Compact Disc players displaying the 'Compact Disc' logo, must adhere to standards set by Sony and Philips. Recordable CDs supplied by CD-ROM Services Pty Ltd are all above the standard, so they will play on all CD players and CD-ROM readers, as long as the players are in good condition.
A CD player which is below standard may have trouble playing a recordable CD, even if it has no apparent problem playing pressed CDs.
Most people are aware that a CD which is handled carefully will last for decades. What most people don’t realise is that the players wear out. As a guide only, a domestic audio CD player, with moderate use, will probably need servicing after about five years. An audio CD player used continuously, 24 hours a day, such as for playing telephone messages on hold, will require servicing much more regularly. How often, depends upon the brand and the quality of the machine when it was new. In general, more expensive players will last considerably longer when used continuously. A professional-grade player which is run continuously, 24 hours a day, could have a worn out laser in as little as about 8 months. A very cheap, domestic grade player cannot be expected to perform consistently for this purpose even for a couple of months, although there are exceptions.
Yes. This is known as a Hybrid disc. It can contain different data for both formats, or the data can be shared.
Please note that just because a Mac application can be seen on a PC, does not mean that it will run on a PC. And conversely, a PC application that can be seen on a Mac, won't necessarily run on a Mac.
Also, file names must be compatible between both operating systems. For example, the slash key '/' commonly used by Macintosh users cannot be used in Windows or MS-DOS file names. For safety, stick to alphanumeric characters only.
The short answer is "Yes" and "No".
Noise reduction is like pain relief drugs. If you have pain, you can take paracetamol which will reduce the pain, but if the pain is severe the pain might not be completely removed. When you have very severe pain, you can use drugs such as morphine, which will certainly reduce the pain a great deal, but will cause serious side-effects.
This is how noise reduction is. We can reduce and possibly remove a minor amount noise, but it is not possible to remove a large amount of background noise without the unwanted side-effect of affecting the audio quality.
Before commencing any noise reduction work, we will produce an obligation-free sample of a few seconds of your audio with various amounts of noise-reduction applied. Contact our audio editor, Andrew Host on (02) 9954 9885 for more information.
Yes. We can send to anywhere in Australia. (We do not normally send overseas.) Phone (02) 9954 9885, fax (02) 9922 4801, or email an order to us. We cannot supply goods C.O.D. so you will have to send us a cheque in advance, or tell us your credit card number at the time of the order. Do NOT email credit card numbers.
Either phone us with your credit card details, or use our secure payment facility on our web site.. We also accept direct deposit to our bank account.
When faxing credit card details, please ensure that the numbers are clear, and include the type of card, card number, expiry date, and the name as it appears on the card.
The minimum order for blank discs or cases sent by courier is $100.
All software is subject to copyright laws and we will not duplicate any data that contravenes those laws.
See copyright information.
